HubBuyCN Shipping: A Guide to Preventing Parcel Damage on Long Routes
Proactive steps to ensure your items arrive safely and your claims are processed smoothly.
International shipping involves long journeys with multiple handling points, increasing the risk of parcel damage. While carriers exercise care, rough handling is an inevitable reality of logistics. At HubBuyCN, we believe prevention and documentation are your most powerful tools. One crucial practice stands out: meticulously recording packaging photos and weight data. This guide explains why this step is essential and how to implement it effectively.
The Challenge: Long Routes and Handling Issues
Parcels traveling long distances may pass through sorting facilities, multiple vehicles, and various climatic conditions. Potential risks include:
- Impact and Crushing:
- Vibration and Shaking:
- Environmental Exposure:
- Incorrect Handling:
- Vibration and Shaking:
When damage occurs, the burden of proof often falls on the shipper to demonstrate that the item was packed securely and was in good condition at dispatch.
The Essential Preventive Measure: Document Everything
The cornerstone of a successful damage claim is clear, pre-shipping documentation. This evidence creates a verifiable "before" snapshot of your parcel.
1. Record Detailed Packaging Photos
Take high-resolution photographs from multiple angles before sealing the box.
- Contents:
- Padding & Protection:
- Sealed Box:
- Close-ups:
- Padding & Protection:
These photos prove the integrity of your packaging method and the item's initial state.
2. Record Precise Weight Data
Weigh your fully packaged and sealed parcel using a calibrated scale.
- Record the exact weight
- Note the date of weighing and, if possible, take a photo of the box on the scale with the reading visible.
This documented weight is a key factual point. If a handling issue causes loss or severe damage, the carrier's weight scans at various transit points can be compared to your initial data, supporting your timeline of events.
How This Documentation Supports Your Claim
In the unfortunate event of damage, this evidence streamlines the claims process with carriers and with HubBuyCN's support team.
- Establishes a Baseline:
- Refutes Poor Packaging Allegations:
- Expedites the Process:
- Strengthens Your Position:
- Refutes Poor Packaging Allegations:
Actionable Checklist for HubBuyCN Shippers
- ✅ Use a sturdy, new corrugated box of appropriate size.
- ✅ Employ ample cushioning material (at least 2 inches on all sides for fragile items).
- ✅ Seal seams securely with strong packing tape.
- ✅ TAKE PHOTOS:
- ✅ RECORD WEIGHT:
- ✅ Store this documentation (photos, weight note) safely until the parcel is delivered and accepted.
- ✅ Report any damage to HubBuyCN and the carrier immediately upon receipt, providing your documentation.
- ✅ RECORD WEIGHT: